Terms & Conditions

Welcome to fragiee.com (the “Website”), operated by KM SINGHAL ENTERPRISES (“Fragiee,” “we,” “us”). Should you have any inquiries or concerns regarding the Website or any products you have purchased, please do not hesitate to contact us at:support@fragiee.com

1. Acceptance of Terms

By accessing or using the Website, you agree to comply with these Terms and Conditions. If you do not accept these terms, you are requested to discontinue using the Website or any related applications. These terms apply to all users, including customers, vendors, and visitors.

2. Use of the Website

1. These Terms are applicable when you use the Website or any related application or platform that allows you to place orders with Fragiee. The term “Website” includes such applications and platforms.
2. These Terms shall not affect your rights as a consumer under applicable law.
3. You warrant that all information you provide, whether during registration or while placing an order, is accurate. You are responsible for notifying us of any changes to this information.
4. Fragiee reserves the right to modify, suspend, or terminate access to the Website at its sole discretion, without prior notice. We shall not be liable for any inconvenience caused by such actions.
5. Payments are accepted via Visa and MasterCard credit/debit cards, in INR (Indian Rupees).
6. The Website may contain links to third-party websites (“Linked Websites”). Please note that Fragiee is not responsible for the content, availability, or privacy practices of such Linked Websites. We encourage you to review the privacy policies of these sites before using them.
7. Fragiee reserves the right to restrict or deny access to the Website if it is determined that you are violating these Terms or engaging in inappropriate behavior.
8. Any content you submit to the Website will be deemed non-confidential. We may use, reproduce, or distribute this content at our discretion, including sharing it with third parties.
9. You acknowledge and agree that you are solely responsible for any content you upload to the Website, and you agree to indemnify Fragiee in the event that your content infringes upon the rights of third parties.
10. Fragiee reserves the right to remove any content that it deems inappropriate, at its sole discretion.

3. Purchasing Products

1. Acceptance of Orders
   The information presented on the Website constitutes an invitation to treat (i.e., an invitation to make an offer). When you submit an order, it represents an offer to purchase the product. Fragiee reserves the right to reject any order for various reasons, including but not limited to, unavailability of the product, incorrect pricing, or issues with payment.
2. Upon placing an order, you will receive an acknowledgment email containing order details. Please note that this email does not constitute acceptance of your order. You will receive a shipment confirmation email once your order is accepted and dispatched.
3. For first-time orders, you may be required to create an account and provide relevant details, including a password, to access certain features of the Website (“My Account”). It is your responsibility to keep your login details secure. Please notify us immediately if you suspect any unauthorized access to your account.
4. Prior to finalizing your order, you will have the opportunity to review your selections, verify the price, and correct any errors.
5. We reserve the right to decline orders if the delivery address is deemed unsuitable or inappropriate. In such cases, we will notify you and may cancel the order.

4. Pricing & Payment

1. Product Prices
   The prices displayed on the Website are for the products only. Additional charges, including shipping and taxes, will be calculated at checkout.
2. Price Adjustments
   Prices are subject to change at any time; however, any price adjustments will not impact orders that have already been placed.
3. Payment
   Payment for products, as well as applicable shipping charges, must be made at the time of order. We accept payments in the currency corresponding to the country of shipment. You confirm that the payment details provided are accurate and that you are authorized to use the selected payment method. If payment is declined by your bank or payment provider, your order will not be processed.
4. Currency
   If your card is issued in a currency other than INR, your card issuer will be responsible for converting the payment. Fragiee is not liable for any additional charges resulting from this conversion.
5. Invoicing
   If required by applicable law, we will issue electronic invoices for your order.

5. Age Requirements

Certain products may have a minimum age requirement for purchase. By placing an order for such products, you confirm that you meet the required age criteria. If Fragiee determines that you do not meet the necessary age requirements, we reserve the right to cancel your order.

6. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India.

7. Changes to Terms

Fragiee reserves the right to update or modify these Terms & Conditions at any time. You are encouraged to review this page periodically to stay informed of any changes.

For any questions or assistance, please contact us at:
support@fragiee.com