At KM SINGHAL ENTERPRISES (operating as Fragiee), we take your privacy seriously. This Privacy Policy outlines how we collect, use, and safeguard your personal information. It also explains the circumstances under which we may disclose your data to third parties.
If you have any questions or concerns regarding our privacy practices, please reach out to us at:
support@fragiee.com
By Using Our Website
By visiting our website https://fragiee.com (the “Website”) or using any associated apps, you agree to the terms of this Privacy Policy, as well as our Terms and Conditions.
If you are under the age of 16, please seek assistance from a parent or guardian before sharing any personal information with us.
Information We Collect & How We Use It
We collect personal information when you:
- Register for an account
- Place an order
- Contact us with inquiries or concerns
The following details may be collected:
- Full name
- Phone number
- Email address
- Postal address
- Identity verification details
We use this information to:
- Process and fulfill your orders
- Manage and secure your account
- Provide customer support
- Send promotional emails (only with your consent)
- Improve your overall shopping experience
At times, we may ask for additional details such as your product preferences, but providing this information is entirely optional.
Data Retention & Deletion
We retain your personal information for as long as your account remains active, or as required by applicable laws. If you wish to delete or update your data, simply contact us at:
support@fragiee.com
How We Protect Your Information
We employ robust security measures to safeguard your personal data:
- SSL (Secure Socket Layer) encryption ensures safe online transactions and payments.
- We use secure internal systems for processing customer service requests and managing transactions.
Note: While email communication is not encrypted, please avoid sharing sensitive payment information through email.
Sharing Your Information with Third Parties
We do not sell or rent your personal data. However, we may share your information in the following situations:
- To comply with legal obligations under Indian law
- To prevent fraud, reduce credit risk, or investigate potential misuse
- To protect the rights, property, or safety of Fragiee, its users, or others
Whenever we share data with third parties, we ensure that your information remains secure and is handled appropriately.
Third-Party Links
Our Website or apps may include links to external websites. These sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before sharing your information with them.
Your Access to Your Data
You can view, update, or delete your personal information at any time by visiting the “My Account” section of our Website.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page. By continuing to use our website, you agree to the updated terms.
Governing Law
This Privacy Policy, along with any agreements related to our services, is governed by the laws of India.
For any questions or concerns, feel free to contact us at:
support@fragiee.com
By using Fragiee’s services, you acknowledge that you have read and understood this Privacy Policy, and you agree to the collection, use, and protection of your personal information as outlined.